Login

Cart

Your cart is empty

BEX PRODUCTS TERMS & CONDITIONS

Effective Date: January 1, 2026

Overview and Agreement to Terms

These Terms & Conditions govern the use of BEX Products' website, located at Bexproducts.com. By accessing or making a purchase through our site, you agree to be legally bound by the provisions contained herein, along with all other applicable policies referenced or linked on our website. These Terms apply to all site users, including but not limited to customers, dealers, browsers, and content contributors. If you do not accept these Terms, you must refrain from using our services.

Eligibility and User Conduct

By using our website, you represent that you are of legal age in your state of residence or that you have received parental consent to allow any minors under your supervision to access the site. The use of our products or services for any unlawful or unauthorized purpose is strictly prohibited. Users are expected to refrain from introducing any malicious software, including viruses or worms, and must not replicate, exploit, or interfere with the functionality of our services without written permission. We reserve the right to deny or discontinue service to any individual or entity who violates these conditions.

Product Information and Accuracy

BEX Products endeavors to provide accurate and complete information regarding our products. However, we do not guarantee that all descriptions, specifications, or other content on the site are free from errors, inaccuracies, or omissions. Product dimensions, finishes, and colors may vary slightly from what is displayed or described. It is the responsibility of the customer to confirm all critical specifications before placing an order or commencing any installation. Any installation or construction decisions should be made only after receiving the physical product.

Orders, Pricing, and Payment

All orders placed through our website are subject to acceptance by BEX Products. We reserve the right to reject or cancel any order for reasons including, but not limited to, pricing inaccuracies, product unavailability, or suspected fraudulent activity. Pricing is listed in U.S. dollars and may be modified at our discretion without prior notice. Payment must be made using approved methods listed at checkout. Customers are responsible for providing accurate billing and contact details and for keeping such information current. We reserve the right to limit or restrict orders that appear to be placed by dealers, resellers, or distributors without prior approval.

Authorized dealers and resellers are subject to BEX Products’ Minimum Advertised Price (MAP) Policy. The current MAP Policy is available at BEX MAP Policy.

Shipping, Delivery, and Fulfillment

BEX Products aims to ship in-stock items within one to three business days. Orders containing custom or out-of-stock products may require additional processing time. Customers will be notified in such instances. Once goods are transferred to the carrier, the risk of loss or damage transfers to the customer. BEX Products is not responsible for delays caused by shipping providers. Orders that are not claimed within thirty days of notification may be considered abandoned and may be discarded or donated without refund or compensation.

Returns and Refunds

Customers who are not satisfied with their purchase may request a return within one hundred and twenty (120) days of delivery. Returned merchandise must be unused, in original packaging, and in salable condition. Certain products, including custom or bulk orders, may not qualify for return. Refunds are issued to the original payment method after the returned item has been received and inspected. Shipping costs are generally non-refundable unless the return is due to an error on our part or a confirmed product defect. For full terms on our return policy visit: BEX Return Policy.

Product Warranty

BEX Products provides a limited warranty that our products will be free from manufacturing defects under normal use. In the event of a qualifying defect, BEX Products may choose to repair, replace, or refund the item at our discretion. This warranty does not extend to damages caused by improper installation, misuse, alterations, or normal wear and tear. Warranty coverage details and duration may vary by product. For full warranty terms, please visit: BEX Warranty.

Intellectual Property and Site Use

All content and materials featured on Bexproducts.com, including logos, product designs, images, and text, are the intellectual property of BEX Products and are protected under applicable copyright and trademark laws. You may not use, reproduce, or distribute any content from our site without express written permission.

Third-Party Links and Tools

Our website may include links to third-party websites or provide access to third-party tools. These external sites are not affiliated with BEX Products, and we assume no responsibility for the accuracy or content of those websites. Your interaction with any third-party tools is solely at your own risk, and you should review the terms and privacy policies applicable to such sites or services.

User Comments and Submissions

While BEX Products may monitor user-generated content on the site, we are under no obligation to do so. We reserve the right to remove or edit content deemed unlawful, offensive, or in violation of these Terms. Any suggestions, ideas, or submissions provided to us, whether through the site or other channels, may be used by BEX Products without restriction or obligation to compensate the originator.

SMS / Text Messaging Terms

By providing your mobile phone number and opting in, you agree to receive text (SMS) messages from BEX Products, Inc. sent from (855) 239-3667. The messaging program consists of conversational messages to answer questions, provide order and account updates, and offer customer support.

  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply. Contact your wireless carrier with any questions about your text or data plan.
  • To opt out, reply STOP to any message. You will receive a one-time confirmation and no further messages. To re-enroll, opt in again as you did originally.
  • For help, reply HELP to any message, or contact us at privacy@bexproducts.com or (855) 239-3667.
  • Carriers are not liable for delayed or undelivered messages.
  • Consent to receive text messages is not a condition of any purchase.
  • Mobile phone numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details on how we handle your information.
Privacy

Our collection, use, and protection of personal information are governed by our Privacy Policy, which is accessible on our website. By using our site, you consent to the practices described in the Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally, our site may contain typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct such errors and to modify or cancel orders where necessary. These corrections may be made without prior notice.

Disclaimer of Warranties and Limitation of Liability

BEX Products does not warrant that the site will operate uninterrupted or error-free. The website and all products and services provided through it are offered "as is" and "as available." To the maximum extent permitted by law, BEX Products disclaims all warranties, express or implied. We are not liable for any direct, indirect, incidental, or consequential damages that may result from your use of our site or products.

Indemnification

You agree to indemnify, defend, and hold harmless BEX Products and its affiliates, officers, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or your misuse of the website or its content.

Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be deemed severable from the remainder and will not affect the validity or enforceability of the remaining provisions.

Termination

These Terms remain in effect unless and until terminated by either you or BEX Products. You may terminate this agreement by discontinuing use of the site. BEX Products may also terminate access to the site or services at any time, with or without cause or notice.

Entire Agreement

These Terms, along with our Privacy Policy and any posted guidelines or policies, constitute the entire agreement between you and BEX Products regarding your use of the website and supersede any prior agreements or understandings.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California and applicable federal laws of the United States. By using the site, you agree to submit to the jurisdiction of the courts located in California for any disputes arising out of or relating to these Terms.

Changes to Terms

BEX Products reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Continued use of the site following the posting of changes constitutes your acceptance of those changes.

Contact Information

For questions about these Terms & Conditions, please contact us at: